Secure telepsychiatry in Texas, Idaho, Washington & Oregon Not for emergencies · Call 911 or 988

Avenelle · Psychiatric mental health

Modern psychiatric care.
Personalized for you.

Understand what you’re experiencing. Explore your options. Build a treatment plan that considers your health, your history, and what you want life to look like.

Modern Psychiatric Care. Personalized for You.
Telehealth · Psychiatric Evaluations · Medication Management

Avenelle Wellness & Psychiatric Services PLLC — Mind. Health. Balance. You.
mind · health · balance · you
Who we serveChildren, teens & adults
How we meetPrivate, secure telehealth
Where care is availableTX · ID · WA · OR
Avenelle Wellness & Psychiatric Services brand: gold crescent logo, modern psychiatric care personalized for you, Mind Health Balance You

About Avenelle

Care that ripples outward

When the body, mind, spirit, and community are held in harmony, something beautiful begins to bloom. At Avenelle, we offer integrated, whole-person psychiatric care that helps healing take root within each client — so that it may ripple gently outward to their families, friendships, work, and the communities they call home.

A quieter path

Rooted in whole-person healing

We were created for people who have been asked to navigate healing in fragments. Here, the path does not rush you. We walk it with you — until the ground underfoot feels like your own again.

Care, made coherent

You are more than a checklist of symptoms.

Mental health care can feel fragmented—one appointment for a diagnosis, another for medication, and too little time spent understanding what is actually changing.

At Avenelle, we slow the process down enough to make it useful. We look at symptoms, functioning, health history, relationships, sleep, stress, culture, and the goals that matter to you. Then we make decisions together.

01

Psychiatric evaluation

A careful first visit to understand your history, current concerns, strengths, safety, and goals before building a diagnostic picture.

02

Medication management

Conservative, measurement-guided prescribing with clear expectations, side-effect monitoring, and regular reassessment of real-life benefit.

03

ADHD & attention care

Thoughtful assessment and ongoing care that considers sleep, anxiety, mood, executive function, health history, and daily demands.

04

Mood, anxiety & trauma care

Individualized support for depression, anxiety, bipolar-spectrum concerns, trauma-related symptoms, sleep, and life transitions.

DepressionAnxietyADHD Mood disordersTraumaSleep concerns Recovery support

Access & paperwork

Insurance, cash pay, and the forms that protect your life outside the visit.

Care should be reachable. When documentation is clinically appropriate, we complete it carefully — never as a shortcut around an evaluation.

Insurance

We accept insurance

Avenelle accepts major commercial insurance. Benefits are verified before your first visit so you know what to expect.

Coverage varies by plan, state, and service. Some plans require a referral or prior authorization. We will tell you what we find before you are seen.

Add your contracted plans here before launch (for example Blue Cross Blue Shield, Aetna, Cigna, UnitedHealthcare).

Self-pay

Cash pay is always available

If you prefer not to use insurance, or we are out of network with your plan, cash-pay / self-pay visits are welcome.

A superbill can be provided so you may seek out-of-network reimbursement from your insurer when those benefits apply.

Fees can be listed here once you set them.

Leave paperwork

FMLA for established patients

Family and Medical Leave Act (FMLA) paperwork may be completed for established patients when clinical findings support it and applicable federal and state requirements are met.

FMLA certification is not offered at a first visit and is never guaranteed. Eligibility is a clinical and legal determination. Employers and the Department of Labor — not Avenelle — decide whether leave is approved.

State-specific family leave rules are considered for the state in which you receive care (Texas, Idaho, Washington, or Oregon).

School & testing

Accommodation forms, including ADHD

For children, teens, and students, we complete supporting clinical documentation when an evaluation supports the need. Schools and testing bodies make the final accommodation decision.

IEP: We provide psychiatric supporting documentation for Individualized Education Program (IEP) teams — history, diagnosis when established, functional impact at school, and recommended supports. Avenelle does not write the IEP itself; the school district develops and implements the plan.

Section 504 and other exceptions: We also complete 504 paperwork and ADHD-related accommodations when clinically supported, including classroom and testing exceptions.

Forms and letters we commonly complete:

IEP supporting documentation Section 504 plans ADHD classroom accommodations Extended time / reduced-distraction testing College disability-services letters SAT, ACT, AP & professional-exam paperwork Private-school learning plans Other exceptions when clinically supported

Paperwork requests are reviewed case by case. A requested form is not a promise that leave, a 504 plan, or an exam exception will be granted. Crisis and same-day disability determinations are not provided.

A steadier way forward

Thoughtful prescribing. Never rushed.

“Start low, titrate deliberately, measure functional benefit, and stop escalation when benefit plateaus.”

01

Listen before labeling

Your story and functioning matter as much as a symptom score.

02

Choose with intention

Recommendations include the why, the alternatives, the expected benefit, and the tradeoffs.

03

Measure what changes

We track relief, function, side effects, sleep, and quality of life—not medication dose alone.

04

Coordinate the whole plan

When therapy, primary care, testing, or a higher level of support is needed, we help make the next step clear.

“I did not want to feel like a diagnosis walking into a room. At Avenelle I felt like a person whose story was allowed to be complicated — and still worthy of careful care.”
— An Avenelle patient
Cynthia Love, APRN, MSN, PMHNP-BC

Meet your provider

Cynthia Love, APRN, MSN, PMHNP-BC

A psychiatric mental health nurse practitioner committed to clinically grounded care that remains deeply human. Cynthia cares for children, adolescents, and adults.

Her clinical background includes psychiatric emergency care, critical care, healthcare leadership, and telehealth nursing—experience that shaped her calm, thorough, and safety-minded approach. She works collaboratively, explains treatment choices plainly, and believes good psychiatric care should help people function better in the life they actually live.

Board-certified PMHNP Trauma-informed care Lifespan psychiatry

The first visit

What to expect.

The first appointment is an evaluation, not a rushed prescription visit. We use the time to understand your story well enough to make the next step safe and useful.

01

Before you log on

You will receive intake forms and consent documents. Complete them in a quiet place. Have your medication list, pharmacy, insurance card, and prior records nearby if you have them.

02

A private telehealth visit

Visits are secure video. Plan to be in Texas, Idaho, Washington, or Oregon for the appointment. Use a private room. For children and teens, a parent or guardian is part of the visit.

03

A full conversation

We talk through current concerns, how you are functioning at home, school, or work, health history, sleep, safety, strengths, and what you want to be different. First visits are typically unhurried — often 60 to 90 minutes.

04

A clear plan before you leave

You leave knowing the working impression, whether medication is being considered, what to watch for, and the follow-up plan. A first visit does not guarantee a prescription, FMLA paperwork, an IEP, or a 504 plan.

What we usually ask about

Symptoms and when they started. School, work, and relationships. Medical history, pregnancy when relevant, sleep, substances, and prior mental health care. Safety. Goals that matter to you — not only a diagnosis name.

If you need school or leave forms

Tell us at the first visit if an IEP, 504, ADHD accommodation, testing exception, or future FMLA request may be needed. Documentation is completed only after there is enough clinical information. FMLA is for established patients who meet state requirements.

Begin with clarity

Find your starting point.

Answer three simple questions. We will show you the most sensible first step—without collecting or storing any health information.

Good questions matter

Before your first visit.

Is Avenelle a physician practice?

No. Avenelle is a psychiatric-mental health advanced practice nursing practice led by Cynthia Love, APRN, MSN, PMHNP-BC. Services are provided within applicable state licensure, prescriptive-authority, and professional nursing requirements.

Are visits fully online?

Yes. Avenelle is designed as a telehealth-first practice. You must be physically located in a state where your clinician is licensed at the time of the visit: Texas, Idaho, Washington, or Oregon. Availability may vary by state and service.

Will medication always be prescribed?

No. Medication is one possible part of care, not a guaranteed outcome. Recommendations follow a complete assessment, shared decision-making, clinical appropriateness, and applicable laws.

Does Avenelle prescribe controlled medication?

Controlled medications may be considered only when clinically appropriate and legally permitted. Decisions require clear treatment goals, careful monitoring, and regular reassessment. A first visit never guarantees a prescription.

Do you accept insurance? What about cash pay?

Yes. Avenelle accepts major commercial insurance and also offers cash-pay / self-pay. We verify benefits before the first visit. If we are out of network, a superbill can be provided for possible reimbursement.

Can you complete FMLA paperwork?

FMLA certification may be completed for established patients who meet clinical and state requirements. It is not completed at a first visit and does not guarantee that leave will be approved by an employer.

What should I expect at the first visit?

A private telehealth evaluation, typically 60 to 90 minutes. We review history, current concerns, functioning, safety, and goals, then share a working plan. Complete intake forms beforehand. A prescription or school/leave paperwork is not guaranteed at the first visit.

Do you complete IEP paperwork?

Yes. When an evaluation supports it, we provide IEP supporting documentation for the school team — including functional impact and recommended supports. The school district writes and implements the IEP. We also complete Section 504 forms and other ADHD-related accommodations and testing exceptions when clinically appropriate.

Do you complete 504, IEP, or ADHD accommodation forms?

Yes, when an evaluation supports the need. We complete Section 504 documentation, IEP supporting letters, ADHD classroom and testing accommodations, college disability-services letters, and other school or exam exceptions. The school or testing organization makes the final decision.

Can Avenelle help in a crisis?

Avenelle does not provide emergency or crisis services. If you may harm yourself or someone else, call 911, call or text 988, or go to the nearest emergency department.

Care that respects your life

A clearer plan can change more than symptoms.

Mind. Health. Balance. You.

Find your starting point →